Legal

Refund & Cancellation Policy

This policy explains how monthly TransactTHAT subscription cancellations and refund requests are handled. TransactTHAT is a software service operated by Real Georgia Properties LLC.

Effective and last updated: September 17, 2026

Canceling renewal

You may cancel automatic renewal from the Billing area before your next billing date. Cancellation stops future renewal charges; it does not immediately end the paid period already purchased.

Access after cancellation

You retain full access through the end of the paid billing period. After that date, the account becomes read-only unless another paid plan is active. Existing transactions and documents are not deleted merely because renewal was canceled.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

Refunds are processed by our payment provider, Paddle, which is the Merchant of Record for all our orders. To request a refund, visit paddle.net or contact our support team at info@realgeorgiaproperties.com with the account email and relevant charge date.

Plan changes and promotions

Upgrades may create a prorated charge or credit through the payment provider. Downgrades begin at the next billing cycle. TRYTHAT makes the first paid month free when validly applied; it does not create a cash refund or credit for later periods.

One-time digital checklist refunds

Checklist refund addendum: preview draft dated October 23, 2026; effective when the checklist store launches.

The same 30-day money-back guarantee applies to individual PDF checklists and the complete 15-checklist bundle. You may request a full refund within 30 days of the order date, including after downloading the files. Checklist purchases have no recurring charges or renewal to cancel and do not affect your software subscription or trial.

To request a refund, visit paddle.net or email info@realgeorgiaproperties.com with your purchase email, order reference, and order date. Please contact us at the same address if a file is missing, damaged, or cannot be downloaded. Paddle handles payment refunds under its Refund Policy; timing of funds returning depends on your payment method.

A full refund ends the license and future download access for that order. We cannot remotely remove files already downloaded; please stop using or distributing those copies after a full refund. Any partial refund is handled according to the resolution agreed for that order. Nothing in this policy limits mandatory consumer rights.

Contact

Send billing or refund questions to Real Georgia Properties LLC, operator of TransactTHAT, at info@realgeorgiaproperties.com with the account email and relevant charge date.